Who we are
The data controller is [to confirm: registered business name and RC/BN number], trading as Bemimart, [to confirm: business address].
For anything about your data, call or WhatsApp the numbers on this website, or email [email protected].
What we collect when you order
Your full name, phone number, an optional second phone number and email, delivery address, state, LGA or city, the product and package you chose, and any note you add.
A one-way scrambled (hashed) version of your internet address, used only to stop abuse such as repeated automated orders. We do not store the address itself.
If you arrived from an advert: the campaign details in the link (for example utm_source and fbclid) and, if Meta tracking is on, Meta's _fbp and _fbc cookies.
What we collect when you browse
Anonymous page speed measurements (how quickly pages load and respond), without names, phone numbers or cookies. We use them to keep the site fast on Nigerian networks.
Your light or dark theme choice, stored only in your browser.
Meta Pixel: [to confirm: whether Meta Pixel is switched on; if so, it records page visits and orders to measure our adverts].
Why we use it and on what basis
To confirm, deliver and support your order, and to honour guarantees: this is necessary to perform our contract with you.
To prevent fraud and abuse, and to keep the site working and fast: our legitimate interests.
To measure our adverts with Meta: your consent where the law requires it. You can refuse or withdraw it at any time.
We do not sell your data, and we do not use it for automated decisions about you.
Who we share it with
Delivery partners, who need your name, phone number and address to deliver the order.
Our hosting and network providers, who store and transmit the data on our behalf.
Meta, if Meta tracking is on: order events are sent with your details scrambled (hashed) first.
Some of these providers process data outside Nigeria. Where they do, we rely on the safeguards the NDPA allows.
How long we keep it
Order records are kept for [to confirm: retention period], then deleted or anonymised.
Your rights
You can ask to see the data we hold about you, correct it, delete it, receive a copy, restrict or object to its use, and withdraw any consent you gave.
Contact us using the details above; we will respond within the time the NDPA requires.
You can also complain to the Nigeria Data Protection Commission (NDPC).
Security
The website is served over encrypted connections (HTTPS). Access to order data is limited to the people who process orders.